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Legend Points

Earn points on every order

Our rewards programme. Points land in your account every time you shop, and points are money off your next order.

  1. Join

    Sign up and we add 250 points to get you started.

  2. Earn

    Points are added every time you shop, with bonus points for following us and more.

  3. Redeem

    Points are cash. Swap them for money off at checkout, or save them up for a bigger discount.

Join and get 250 pointsSign in
How Legend Points work

Shipping policy

 

Progress orders are shipped via DPD, FedEx, UPS or Royal Mail depending on your location and all orders include a tracking number emailed to you. 

The deadline for same day shipping is 3PM at the timezone of your relevant shipping warehouse. 

 

UNDELIVERED PACKAGES

If there is nobody available to receive the package, the courier will leave a not with information about how to arrange a collection from the local depot, or arrange a re-delivery. 

If the order was attempted to be delivered but the customer was not home, we cannot refund the shipping cost.

Undelivered packages are returned to our shipping warehouse. If you would like us to resend your package, a new shipping fee will apply. 

RETURNS & EXCHANGES

We will be happy to accept returns of items that are in resalable condition as long as they are returned within 90 days of the shipment date, and provided they have not been worn to train in or washed. That's our Progress Promise.

You may choose to receive either a refund or exchange. Outgoing shipping charges will not be refunded.

For us to refund an item along with the shipping costs, there must be a valid fault with the item or a mistake from our team.  For example we sent the wrong size, or the item is damaged.

RETURN PROCEDURE

Please click here to process your return, and follow the step by step instructions:  https://returns.progressjj.co.uk/#/

If you are having difficulties, just drop us an e-mail at support@progressjj.co.uk and we will assist. 

NOTES

For all items returned to us in a poor condition, ie, required cleaning / steaming the item before re-sale, there will be a £5 re-stocking fee.  If the item is not re saleable even after cleaning, we may not approve the return.