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As soon as your order is placed you'll receive a confirmation e-mail! Further e-mails with your tracking info will follow when your items are packaged. If you have placed an order but not received any confirmation, just let us know at firstname.lastname@example.org and we can fix any problems with your e-mail!
If you want to change the items in your order, that's no problem! Just let us know as soon as possible, as we can't make any changes after the order has been collected by our trusted couriers!
We ship your goods as fast as possible! Every order made before 3PM GMT ships the same day and our couriers travel worldwide quickly. UK orders arrive next day, Europe within 2-7 days. And USA, Australia, Asia all within 7-10 days.
Using the tracking number sent out by e-mail, you can track your goods exact location with FedEx, UPS, DPD or Royal Mail. If you have any questions about the wherabouts of your parcel we can help - just e-mail email@example.com.
We accept GooglePay, PayPal, Apple Pay and all major credit cards!
We also accept payments in Bitcoin, Etherium and Litecoin, you can select our Coinbase payment option at checkout to pay us in crypto.
If you're shopping on the UK site you will be charged in GBP (£), which is converted from your local currency at checkout based on the daily exchange rate.
Yes! You can pay for your orders in monthly installments using our credit partnership with Klarna. Each product page has a button to help you learn about how paying with Klarna works!
Yes we do indeed! If you read through our Returns Policy, this will explain everything in the easiest way possible.
We have an office / warehouse in Manchester, UK. If you'd like to return any items to us directly, that's no problem! Just drop us an e-mail on firstname.lastname@example.org and we can arrange a time for you.